9+ Air Canada Flight Attendant Requirements & Skills


9+ Air Canada Flight Attendant Requirements & Skills

Changing into a cabin crew member for this main North American airline entails assembly particular standards associated to age, schooling, language proficiency, and bodily skills. These {qualifications} guarantee candidates possess the required abilities and attributes to keep up passenger security and ship glorious customer support at 30,000 ft. For instance, particular certifications in first support and CPR are sometimes necessary.

Sustaining excessive requirements for cabin crew personnel is crucial for guaranteeing passenger security and luxury, in addition to upholding the airline’s repute. These requirements contribute to a constructive in-flight expertise and are a mirrored image of the airline’s dedication to high quality service. Traditionally, such standards have developed alongside developments in aviation know-how and altering passenger expectations, reflecting the more and more advanced function of cabin crew members.

Additional exploration of those standards will embody detailed breakdowns of particular areas, together with schooling, work expertise, bodily necessities, and the appliance course of. This info gives aspiring cabin crew members with a clearer understanding of what’s anticipated and greatest put together for a profession with the airline.

1. Minimal Age

The minimal age requirement is an important element of Air Canada’s flight attendant standards. This coverage displays authorized stipulations, security issues, and the maturity degree required for performing the duties related to the function. Understanding this requirement is crucial for aspiring cabin crew members.

  • Authorized Compliance

    Airways should adhere to labor legal guidelines relating to the employment of minors. The minimal age requirement ensures compliance with these laws, defending each the airline and potential staff. These legal guidelines range internationally, and Air Canada’s coverage adheres to Canadian authorized requirements.

  • Maturity and Duty

    Cabin crew members are liable for passenger security and well-being. A minimal age requirement ensures a sure degree of maturity and accountability, permitting crew members to deal with emergencies successfully and make sound choices below strain. This maturity is essential for managing difficult passenger interactions and sustaining composure in annoying conditions.

  • Security and Safety Coaching

    Efficient execution of security procedures usually requires a degree of bodily and cognitive growth usually related to a minimal age. This maturity degree ensures comprehension and correct execution of security protocols, contributing to the general security of the flight. Understanding and reacting to emergency conditions requires a developed capability for essential considering and decisive motion.

  • Business Requirements and Finest Practices

    The minimal age requirement aligns with trade greatest practices and contributes to constant requirements throughout airways. This consistency advantages each the airline and potential staff, guaranteeing a predictable and standardized strategy to hiring and coaching. These requirements mirror amassed trade information and goal to make sure the very best ranges of security and professionalism.

These aspects of the minimal age requirement contribute to Air Canadas total dedication to sustaining a extremely expert and accountable cabin crew. By setting a minimal age, the airline ensures authorized compliance, reinforces security protocols, and maintains an expert workforce able to dealing with the advanced calls for of air journey.

2. Canadian Work Allow

A Canadian work allow is a non-negotiable requirement for people in search of employment with Air Canada, reflecting Canadian labor legal guidelines and immigration insurance policies. This authorized prerequisite underscores the airline’s dedication to adhering to nationwide laws. Understanding this requirement is essential for anybody aspiring to grow to be a member of their cabin crew, no matter citizenship or residency standing exterior Canada. The next aspects provide additional insights into its relevance and implications.

  • Authorized Compliance

    Canadian legislation mandates that each one people working throughout the nation possess authorized authorization. The work allow requirement ensures Air Canada operates inside this authorized framework. Non-Canadian residents in search of cabin crew positions should safe the required work permits earlier than commencing employment. This adherence to laws safeguards each the airline and its staff.

  • Eligibility and Software Course of

    Acquiring a Canadian work allow entails a particular utility course of, which can range relying on the applicant’s nation of origin and particular person circumstances. Potential candidates should meet particular standards to be eligible. This usually consists of offering documentation resembling instructional credentials, proof of job provide, and background checks. Navigating this course of efficiently is crucial for securing employment.

  • Non permanent vs. Everlasting Residency

    Work permits may be non permanent or everlasting, impacting the period of employment. A brief work allow aligns with a particular employment contract, whereas everlasting residency presents extra prolonged work alternatives. Understanding the nuances between these statuses is significant for long-term profession planning throughout the Canadian aviation trade.

  • Implications for Worldwide Candidates

    Worldwide candidates represent a good portion of these in search of cabin crew roles with Air Canada. The work allow requirement provides a vital step to their utility course of. They need to issue within the time and sources concerned in securing a piece allow, alongside fulfilling different utility necessities. This underlines the significance of early preparation and meticulous documentation for worldwide candidates.

The Canadian work allow requirement is integral to Air Canada’s cabin crew choice course of. This coverage ensures compliance with Canadian legislation, safeguards each the airline and its staff, and contributes to the general integrity of the hiring process. Efficiently navigating this side is essential for all potential cabin crew members, particularly these coming from exterior Canada. It represents a elementary step in direction of a profession with the airline.

3. Excessive College Diploma

A highschool diploma, or equal secondary faculty credential, represents a foundational instructional requirement for aspiring Air Canada flight attendants. This baseline qualification ensures candidates possess elementary literacy, numeracy, and significant considering abilities obligatory for efficient job efficiency. It serves as a prerequisite for additional coaching and growth throughout the aviation trade.

  • Foundational Information

    A highschool schooling equips people with important information in areas like English, arithmetic, and science. These foundational abilities are essential for understanding advanced flight manuals, performing calculations associated to weight and steadiness, and comprehending security procedures. The power to speak successfully, each verbally and in writing, can be important for clear communication with colleagues and passengers.

  • Studying Agility

    Finishing highschool demonstrates a capability for studying and adapting to new info. This adaptability is crucial for flight attendants, who should endure rigorous coaching on security protocols, emergency procedures, and customer support requirements. The power to soak up and apply new information rapidly is paramount on this dynamic atmosphere.

  • Drawback-Fixing Abilities

    Highschool curricula usually contain problem-solving workouts that develop essential considering skills. These abilities are invaluable for flight attendants who incessantly encounter surprising conditions, from dealing with passenger requests to managing in-flight emergencies. The power to evaluate a scenario, analyze choices, and implement acceptable options is essential for guaranteeing passenger security and luxury.

  • Profession Development

    Possessing a highschool diploma can open doorways for profession development inside Air Canada. It serves as a stepping stone for pursuing additional schooling or specialised coaching, resembling superior security certifications or language programs. This dedication to steady studying can result in larger tasks and alternatives throughout the airline.

The highschool diploma requirement displays Air Canadas dedication to sustaining a extremely expert {and professional} cabin crew. This baseline instructional commonplace ensures flight attendants possess the foundational information, studying agility, and problem-solving skills essential for successfully managing the various calls for of this safety-sensitive function. It serves as a cornerstone for skilled growth and contributes to enhanced passenger experiences.

4. Fluent English/French

Fluency in English and French is a cornerstone of Air Canada’s cabin crew necessities, reflecting Canada’s official bilingualism and the airline’s dedication to serving a various passenger base. This language proficiency is crucial for efficient communication, security procedures, and delivering distinctive customer support. The next aspects elaborate on the significance of bilingualism inside this context.

  • Passenger Communication

    Efficient communication is paramount within the aviation trade. Bilingual flight attendants can handle passenger wants, present clear directions, and provide help in each official languages. This potential fosters inclusivity and ensures all passengers obtain the identical degree of service, no matter their linguistic background. For example, offering pre-flight security demonstrations and addressing in-flight inquiries in each languages contributes to passenger consolation and understanding.

  • Security and Emergency Procedures

    In emergencies, clear and concise communication is essential. Bilingual crew members can successfully relay security directions and handle emergency conditions in each English and French, guaranteeing all passengers comprehend and comply with procedures. This bilingual capability may be important in coordinating evacuations, offering first support directions, and sustaining order throughout essential incidents.

  • Cultural Sensitivity and Buyer Service

    Talking each English and French demonstrates cultural sensitivity and respect for Canada’s linguistic duality. This bilingualism enhances customer support interactions, permitting crew members to attach with passengers on a extra private degree and cater to their linguistic preferences. A easy greeting or acknowledgment in a passenger’s most popular language can considerably enhance their journey expertise.

  • Regulatory Compliance and Operational Effectivity

    Canada’s official languages act mandates bilingual service in sure contexts. Air Canada’s bilingual cabin crew fulfills this requirement, guaranteeing regulatory compliance and demonstrating a dedication to nationwide language insurance policies. Furthermore, bilingualism enhances operational effectivity by facilitating seamless communication amongst crew members from various linguistic backgrounds.

Bilingual fluency in English and French is integral to Air Canada’s cabin crew necessities. This proficiency ensures adherence to regulatory requirements, enhances security procedures, and contributes considerably to passenger satisfaction by fostering inclusivity and delivering distinctive customer support inside a bilingual nationwide context. This dedication to bilingualism distinguishes Air Canada and displays the various linguistic panorama of its operations.

5. Legitimate Passport

A legitimate passport is an indispensable aspect of the Air Canada flight attendant necessities. Given the worldwide nature of air journey, this doc serves as a vital type of identification and allows crew members to legally enter and exit numerous international locations. Its significance extends past mere identification, impacting operational effectivity, regulatory compliance, and the general professionalism of the airline.

  • Worldwide Journey Facilitation

    Worldwide flights necessitate crossing worldwide borders. A legitimate passport is the first doc that allows authorized entry and exit from completely different international locations. With no legitimate passport, crew members can not carry out their duties on worldwide routes, severely limiting their operational capability and doubtlessly disrupting flight schedules. This requirement ensures easy transitions via customs and immigration checkpoints worldwide.

  • Proof of Identification and Citizenship

    A passport serves as a universally acknowledged proof of id and citizenship. It verifies the person’s id and nationality, important for safety clearances and entry to restricted areas inside airports and on plane. This rigorous identification course of ensures the protection and safety of each crew members and passengers. The passport’s validity interval is essential; expired paperwork render people ineligible for worldwide journey.

  • Visa Acquisition and Entry Necessities

    Many international locations require entry visas for overseas nationals. A legitimate passport is crucial for acquiring these visas, because it gives the required documentation for visa functions. Particular visa necessities range relying on the vacation spot nation and the person’s citizenship. Cabin crew members should guarantee their passports meet the precise visa necessities of the international locations included of their flight routes.

  • Firm Coverage and Regulatory Compliance

    Sustaining a legitimate passport is usually a stipulated requirement in airline employment contracts. This coverage ensures compliance with worldwide journey laws and displays the airline’s dedication to working inside a authorized framework. Failure to keep up a legitimate passport can result in disciplinary motion, because it instantly impacts the crew member’s potential to carry out their duties and might compromise the airline’s operational integrity.

The legitimate passport requirement is inextricably linked to the core tasks of an Air Canada flight attendant. It facilitates worldwide journey, confirms id, allows visa acquisition, and ensures compliance with worldwide laws. This requirement underlines the significance of meticulous documentation and proactive passport administration for people pursuing a profession as cabin crew. With no legitimate passport, fulfilling the duties of a world flight attendant turns into not possible, hindering each particular person profession development and the airline’s operational effectiveness.

6. Medical Clearance

Medical clearance is a essential element of Air Canada flight attendant necessities, guaranteeing candidates possess the bodily and psychological well-being obligatory for the demanding function. This rigorous evaluation safeguards the well being and security of each crew members and passengers, reflecting the airline’s dedication to sustaining a match and succesful workforce. It entails complete evaluations to substantiate suitability for the distinctive challenges of air journey.

  • Bodily Health and Stamina

    Cabin crew members incessantly navigate demanding bodily duties, from lifting baggage to managing emergency evacuations. Medical clearance assesses bodily health, together with power, endurance, and total well being, to make sure candidates can carry out these duties safely and successfully. For instance, assessments could contain lifting assessments, cardiovascular evaluations, and basic well being screenings. This ensures crew members can handle the bodily calls for of the job with out compromising their very own well-being or passenger security.

  • Imaginative and prescient and Listening to Acuity

    Clear imaginative and prescient and acute listening to are important for sustaining situational consciousness and responding successfully to security directions. Medical assessments consider these sensory features to make sure they meet the required requirements for working in a dynamic and doubtlessly hazardous atmosphere. Visible acuity assessments and listening to examinations are commonplace elements of the medical clearance course of. These assessments guarantee crew members can interpret visible indicators, reply to auditory alarms, and talk successfully in numerous conditions.

  • Psychological Well being and Emotional Stability

    The function of a flight attendant requires emotional resilience and the power to stay calm below strain. Medical clearance usually consists of assessments of psychological well being and emotional stability to make sure candidates can deal with annoying conditions, handle passenger interactions successfully, and make sound choices in emergencies. Psychological evaluations could also be carried out to evaluate emotional regulation, stress administration, and total psychological well-being. This aspect of medical clearance contributes to the protection and safety of the flight by guaranteeing crew members can preserve composure and professionalism in difficult circumstances.

  • Resistance to Communicable Illnesses

    Given the shut proximity of passengers and crew in an plane cabin, stopping the unfold of communicable ailments is paramount. Medical clearance procedures could embody screenings for infectious ailments and assessments of total immunity. This safeguards the well being of each crew members and passengers, minimizing the danger of in-flight transmission. Vaccination necessities and well being historical past opinions are sometimes a part of this course of, guaranteeing crew members are adequately protected in opposition to frequent diseases and pose minimal threat to others.

The medical clearance course of is integral to making sure Air Canada’s flight attendants are bodily, mentally, and emotionally ready for the rigorous calls for of their career. This complete evaluation contributes considerably to sustaining a secure and wholesome atmosphere for each crew and passengers, reflecting the airline’s unwavering dedication to security and operational excellence. By adhering to those stringent medical requirements, Air Canada ensures its cabin crew can successfully fulfill their tasks whereas prioritizing the well-being of everybody on board.

7. Buyer Service Abilities

Distinctive customer support kinds a cornerstone of the Air Canada flight attendant expertise. These abilities are important for guaranteeing passenger consolation, satisfaction, and total constructive interactions all through their journey. This emphasis on customer support displays the airline’s dedication to offering a high-quality journey expertise and sustaining a powerful model repute. The next aspects elaborate on the important thing elements of customer support inside this context.

  • Empathy and Endurance

    Air journey may be annoying, and passengers could encounter surprising delays, anxieties, or different challenges. Flight attendants exhibiting empathy and endurance can de-escalate tense conditions, handle passenger considerations successfully, and create a extra calming environment. For example, actively listening to a passenger’s grievance and providing a honest apology can considerably diffuse frustration. This empathetic strategy strengthens passenger belief and fosters a extra constructive interplay, contributing to a smoother journey expertise.

  • Efficient Communication

    Clear and concise communication is essential for conveying info, offering directions, and addressing passenger inquiries. Flight attendants should talk successfully in numerous conditions, from routine bulletins to emergency procedures. Offering clear instructions throughout boarding or explaining security laws concisely contributes to passenger understanding and cooperation. Efficient communication additionally entails energetic listening and responding thoughtfully to passenger requests or considerations.

  • Battle Decision

    Sometimes, flight attendants encounter difficult passenger interactions or disputes. Efficient battle decision abilities are important for de-escalating these conditions, mediating disagreements, and discovering amicable options. Remaining calm {and professional} whereas addressing a disruptive passenger, or mediating a dispute over seating preparations, exemplifies efficient battle decision. These abilities preserve a constructive cabin atmosphere and make sure the consolation and security of all passengers.

  • Cultural Sensitivity

    Air Canada serves a various worldwide clientele. Cultural sensitivity is significant for understanding and respecting completely different cultural norms, customs, and communication types. Recognizing and accommodating cultural variations enhances passenger interactions, fosters inclusivity, and creates a extra welcoming environment for vacationers from numerous backgrounds. For instance, being aware of dietary restrictions, addressing passengers respectfully in keeping with their cultural norms, and demonstrating an consciousness of various communication types contributes to a extra constructive and inclusive journey expertise.

These customer support abilities are integral to the Air Canada flight attendant function. They contribute considerably to passenger satisfaction, improve the airline’s repute, and create a constructive and comfy journey atmosphere. Potential flight attendants should reveal proficiency in these areas, as they’re important for fulfilling the duties and tasks of this demanding but rewarding career. These abilities usually are not merely fascinating however are elementary necessities for guaranteeing a constructive and secure expertise for all passengers.

8. Security Coaching Certification

Security coaching certification is a non-negotiable element of Air Canada flight attendant necessities. This necessary coaching equips cabin crew members with the information and abilities essential to handle a variety of security and emergency procedures, guaranteeing passenger security and regulatory compliance. The connection between this certification and the general necessities displays the airways unwavering dedication to sustaining the very best security requirements within the aviation trade. This coaching covers areas resembling plane evacuation procedures, hearth suppression strategies, first support administration, and emergency gear operation. For instance, crew members endure in depth coaching in utilizing oxygen masks, working emergency exits, and managing passenger evacuations in numerous situations, together with land and water landings. This rigorous coaching is crucial for mitigating dangers and guaranteeing passenger security in doubtlessly life-threatening conditions.

The sensible significance of this certification is clear in its direct influence on in-flight security. Licensed flight attendants possess the experience to reply successfully to a spectrum of emergencies, from minor medical incidents to main safety threats. This preparedness not solely enhances passenger security but in addition instills confidence and reassurance amongst vacationers. In a real-world situation, a cabin crew member skilled in first support may present fast medical help to a passenger experiencing a medical emergency throughout a flight, doubtlessly stabilizing the scenario till skilled medical assist is on the market. Equally, licensed crew members can successfully handle emergency evacuations, guaranteeing passengers exit the plane safely and effectively within the occasion of an emergency touchdown.

In conclusion, security coaching certification just isn’t merely a requirement however a elementary pillar of Air Canada’s dedication to passenger security and operational excellence. This rigorous coaching equips cabin crew with the important abilities and information to handle various emergencies successfully, contributing considerably to the protection and well-being of all passengers. The challenges related to sustaining these excessive security requirements require ongoing coaching and recurrent evaluations to make sure crew members stay proficient in making use of security procedures in dynamic and infrequently unpredictable environments. This steady funding in security coaching underscores the airways dedication to prioritizing passenger security above all else.

9. Top/Attain Necessities

Top and attain necessities are integral elements of Air Canada’s flight attendant necessities, instantly impacting operational security and effectivity. These bodily standards guarantee cabin crew members can successfully carry out important duties associated to passenger security and luxury. This consists of reaching overhead compartments to retailer and retrieve baggage, accessing emergency gear situated all through the cabin, and aiding passengers in emergency conditions. These duties usually require particular peak and attain capabilities to make sure they are often carried out safely and effectively, with out compromising passenger security or the crew member’s well-being. For example, a cabin crew member should be capable of attain and function the emergency exit handles and related gear, usually situated overhead or in difficult positions. Equally, accessing security gear saved in overhead bins necessitates enough peak and attain. These necessities usually are not arbitrary however are based mostly on cautious ergonomic issues and operational requirements.

The sensible significance of those necessities turns into evident in emergency conditions. Throughout an evacuation, cabin crew members play a essential function in guiding passengers, opening emergency exits, and deploying evacuation slides. Ample peak and attain are important for rapidly and effectively performing these duties, doubtlessly impacting the pace and success of the evacuation course of. Moreover, these bodily attributes contribute to the crew’s potential to help passengers with disabilities or mobility limitations, guaranteeing everybody can safely exit the plane in an emergency. The power to succeed in and function security gear rapidly and effectively may be the distinction between a profitable evacuation and a doubtlessly catastrophic consequence. This underscores the essential significance of peak and attain necessities throughout the broader context of Air Canada’s flight attendant standards.

In abstract, peak and attain necessities usually are not merely arbitrary stipulations however are essential elements of Air Canada’s cabin crew choice standards. They’re instantly linked to the efficient execution of security procedures, environment friendly dealing with of in-flight operations, and the general security and well-being of passengers and crew. Whereas these necessities could seem exclusionary to some, they’re rooted within the sensible requirements of the function and contribute considerably to sustaining excessive security requirements within the demanding atmosphere of business aviation. Addressing these necessities transparently ensures potential candidates perceive the bodily calls for of the career and might assess their suitability for this difficult but rewarding profession path.

Ceaselessly Requested Questions

This part addresses frequent inquiries relating to cabin crew positions with Air Canada. Understanding these facets can help potential candidates in navigating the appliance course of and gaining a clearer understanding of the function’s necessities.

Query 1: What’s the minimal age requirement for changing into an Air Canada flight attendant?

The minimal age is eighteen years previous. This aligns with authorized necessities and ensures a degree of maturity obligatory for the function.

Query 2: Is fluency in each English and French necessary?

Whereas fluency in each official languages is extremely most popular and advantageous, it’s not strictly necessary for all positions. Nonetheless, bilingual candidates possess a big benefit within the choice course of. Sure routes and positions could prioritize bilingual fluency.

Query 3: What kind of medical examination is required?

The medical examination assesses bodily health, imaginative and prescient, listening to, and total well being to make sure candidates can meet the bodily calls for of the function and adjust to security laws. Particular particulars relating to the examination are offered through the utility course of.

Query 4: What does the protection coaching entail?

Security coaching covers numerous facets, together with emergency procedures, plane evacuation, hearth suppression, first support administration, and the operation of emergency gear. This coaching is necessary and offered by the airline upon profitable utility.

Query 5: How are the peak and attain necessities decided, and why are they essential?

These necessities guarantee cabin crew members can safely and successfully function important gear, together with overhead compartments and emergency exits, contributing to passenger security and operational effectivity. Particular measurements are offered through the utility course of.

Query 6: What’s the typical profession development for a flight attendant at Air Canada?

Profession development alternatives could embody development to senior cabin crew positions, purser roles, and specialised coaching in areas resembling in-flight service administration or security instruction. Alternatives range based mostly on particular person efficiency and airline wants.

Reviewing these incessantly requested questions presents helpful insights into the important thing facets of changing into an Air Canada flight attendant. This info helps make clear expectations and assists potential candidates in assessing their suitability for this dynamic and demanding career.

For additional inquiries, potential candidates are inspired to seek the advice of official Air Canada sources and profession pages.

Suggestions for Potential Air Canada Flight Attendants

Navigating the appliance course of and getting ready for a profession as cabin crew requires cautious planning and a spotlight to element. The next suggestions provide helpful insights for people pursuing this demanding but rewarding career with Air Canada.

Tip 1: Analysis Totally: Acquire a complete understanding of the function and tasks by reviewing official sources, attending profession gala’s, and connecting with present flight attendants. This in-depth analysis gives a sensible perspective on the career and helps assess suitability for the distinctive calls for of the job.

Tip 2: Polish Language Abilities: Fluency in each English and French is a big asset. Investing time in language programs and immersion experiences enhances communication skills, rising competitiveness within the choice course of. Demonstrating robust language proficiency is essential for efficient passenger interactions and security bulletins.

Tip 3: Deal with Buyer Service Expertise: Prior expertise in customer-facing roles, resembling hospitality or retail, demonstrates helpful abilities in communication, problem-solving, and battle decision. Highlighting these experiences within the utility course of strengthens candidacy.

Tip 4: Receive Needed Certifications: Buying related certifications, resembling first support and CPR, demonstrates a dedication to security and preparedness. These {qualifications} align with trade greatest practices and improve the applicant’s profile.

Tip 5: Put together for the Interview: Observe answering frequent interview questions, specializing in demonstrating customer support abilities, problem-solving skills, and flexibility. Researching the airline’s values and tradition allows candidates to align responses with firm expectations.

Tip 6: Current a Skilled Picture: Preserve a elegant {and professional} look all through the appliance course of. This consists of acceptable apparel, well-groomed presentation, and a constructive demeanor, reflecting the skilled requirements of the airline trade.

Tip 7: Emphasize Adaptability and Flexibility: The function of a flight attendant requires adaptability to altering schedules, various passenger wants, and surprising conditions. Highlighting experiences that reveal flexibility and resilience strengthens the appliance.

Implementing these methods enhances utility power and prepares people for the rigorous calls for of this difficult but rewarding profession path. These proactive steps contribute considerably to success in securing a place and excelling as a member of Air Canada’s cabin crew.

By specializing in these key areas, aspiring flight attendants can achieve a aggressive edge and embark on a satisfying profession with Air Canada.

Conclusion

Assembly Air Canada’s flight attendant necessities is crucial for anybody aspiring to affix their cabin crew. This complete overview has explored the multifaceted standards, encompassing age, schooling, language proficiency, bodily attributes, medical clearances, customer support abilities, and necessary security coaching certifications. Every requirement performs a vital function in guaranteeing passenger security, delivering distinctive service, and upholding the airline’s repute for excellence.

People in search of a profession as an Air Canada flight attendant ought to rigorously think about these stipulations and make investments the required effort and time in assembly them. Thorough preparation, together with targeted ability growth and meticulous documentation, is essential for navigating the aggressive utility course of efficiently. The demanding nature of this career requires dedication, resilience, and a real dedication to passenger well-being. In the end, fulfilling these necessities not solely opens doorways to a rewarding profession but in addition contributes to the protection and luxury of all those that journey with Air Canada.